|
level
|
function
|
benefits
|
|
1
|
IT system & email
|
|
•
|
New and improved communications
|
|
•
|
Reduction in administrative time
|
|
|
2
|
Website
|
|
•
|
Global markets
|
|
•
|
Cost effective promotional marketing
tool
|
|
•
|
Ability for customers to obtain
their own information (self serve)
|
|
•
|
Compete against the big companies?
|
|
|
3
|
Ecommerce
|
|
•
|
Online ordering - EDI transactions
|
|
•
|
Provide online sales and service
|
|
|
4
|
Extranets/ Intranets
|
|
•
|
Intranets can enable multiple
offices to communicate more efficiently
|
|
•
|
Extranets will allow customers,
teleworkers and suppliers to securely
obtain information and communicate
more efficiently
|
|
|
5
|
Ebusiness communities
|
|
•
|
Suppliers, customers and alliance
partners form to become an entire
supply chain and produce a seamless
process
|
|
•
|
Reduction in processes and operations
that are not core to your company
and can be undertaken by a partner
more cost efficiently
|
|
