ebusiness glossary

Application Service Provider - A service provider that rents or leases the software to you over the internet

Business to Business - ebusiness between businesses

Business to Consumer - ebusiness between the supplier and end user

Software that enables employees to buy online while the company maintains approval routing

Customer Relationship Management - Integrating processes to build relationships. Ecommerce has increased customer expectations and that has raised services levels.

Allows companies to separate the means (product) from the ends (customer needs) identifying, valuing and nurturing the true core of a business. Managers disassemble old structures, rethink core capabilities and identify what new forms of value can be created.

Not just e-commerce transactions but redefining traditional business models with the aid of technology to maximise customer value. Ebusiness is an overall strategy - ecommerce is a facet of it

The buying and selling of goods and services over digital media

Electronic Data Interchange - The exchange of business data between two companies or more

Enterprise Resource Planning - The backbone of ebusiness. ERP is not a single system but a framework that includes administrative applications (finance/accounting) human resource applications (payroll, benefits) and Manufacturing Resource Planning (MRP applications - procurement production planning).

A structural transition from isolated purchasing to real time process integration - corporate purchasing.

Business Analytics (BA) Decision Support (DSS) Applications - Enable both active and passive delivery of information from large scale databases and provides the company and managers with timely answers to mission critical questions. The objective is to turn data into knowledge.

Operating Resource Management - These are procurement orientated applications. Defined as the procurement of goods and services it takes to operate a business. The goal is to create an ORM application cluster that enables employees to buy online from designated suppliers, while maintaining approval routing and purchasing consistency.

A website gateway to connect to other websites

Allows business to create a configuration that streamlines the entire value chain. It creates an unparalleled customer experience that satisfies a need.

Supply Chain Management - These applications are designed to help streamline production schedules, slash inventories, find bottlenecks and respond quickly to orders. The supply chain refers to the complex network of relationships that companies maintain with trading partners in the course of manufacturing and delivering products.

Selling Chain Management - Goal is to reduce operating costs by streamlining the sales process. The focus is to integrate each function in the sales and marketing operation.

Applications which help distributors or manufacturers sell products over the web. - trading communities

Sell side site also called infomediaries - online exchanges that link buyers and sellers by efficiently distributing market information.

Extensible Mark up Langulage